28 Mar 2018
One of the hardest parts of running a website feedback tool that provides screenshots is keeping up to date with the latest advancements in web development, else when new technologies gain mainstream use they can stop the screenshots from rendering correctly.
15 Mar 2018
The thing about user experience (more commonly known as UX) is that you don’t have to be an expert to recognise bad UX. If something doesn’t work, is confusing, or frustrating, then it’s simply no good.
07 Feb 2018
Around two years ago I started doing something a little unorthodox - I started recommending my competitors to any customer that lets their free trial expire without converting to a paid account. I wrote a blog post about it at the time, which you can read here - Why I Tell My Users To Try My Competitors.
03 Oct 2017
Fucking hell! September was a crazy month for BugMuncher, and not in a good way. Based on August, and how I knew I wouldn’t be dedicating much time to BugMuncher in September, I didn’t expect to have a very good month, but what I wasn’t expecting was my most active month in terms of subscribers.
04 Sep 2017
Well shit. I mean, it was bound to happen eventually, and considering that over the last two months BugMuncher hasn’t received a great deal of attention from me, I really shouldn’t be surprised. But happen it did. BugMuncher entered recession, I finished the month with a loss in Monthly Recurring Revenue for the first time since I started working on it full time: