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Saber Blog

Articles covering a range of subjects including LMS software, e-Learning guides & techniques, and an in-depth look at the trials and tribulations of running a small, self-funded software as a service business.

How to make the most of your Website Feedback Tool

24 Apr 2018

User feedback is one of the best ways to gauge how your customers feel, and improve your website or application. This is why website feedback tools have become so popular, as they provide a simple and consistent interface through which your users can provide feedback directly on your website.

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March 2018 Income Report

04 Apr 2018

It’s quiet, too quiet. Seriously, March was one of the most uneventful months in BugMuncher’s history. One new paying customer, one cancellation, and one downgrade. It’s particularly frustrating as like last month, I really feel like I’ve been putting the time and effort in, but stagnation still reigns:

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BugMuncher now supports Blob URLs for screenshots

28 Mar 2018

One of the hardest parts of running a website feedback tool that provides screenshots is keeping up to date with the latest advancements in web development, else when new technologies gain mainstream use they can stop the screenshots from rendering correctly.

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Common User Experience Fails that are Easily Fixed

15 Mar 2018

The thing about user experience (more commonly known as UX) is that you don’t have to be an expert to recognise bad UX. If something doesn’t work, is confusing, or frustrating, then it’s simply no good.

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February 2018 Income Report

07 Mar 2018

What is it with February? Why does it always seem to be a bit shitty? Well, this year was different, February 2018 wasn’t a bit shitty, it was in fact a huge shit sandwich.

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How Recommending My Competitors Helped My Business

07 Feb 2018

Around two years ago I started doing something a little unorthodox - I started recommending my competitors to any customer that lets their free trial expire without converting to a paid account. I wrote a blog post about it at the time, which you can read here - Why I Tell My Users To Try My Competitors.

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January 2018 Income Report

05 Feb 2018

And with this post I’m finally up to date again, except I still need to do a post to round up 2017. Hopefully I’ll get that one done before 2019…

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December 2017 Income Report

01 Feb 2018

Ooops, only a month late on this one. My apologies to everyone who asked where this post was, the truth is I’ve actually just been too busy with BugMuncher (for once).

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November 2017 Income Report

04 Dec 2017

November was only really a half-month for me, as Sophie and I went on our honeymoon. Even with my half-assed effort, revenue stayed pretty steady, only dropping into negative growth right at the end of the month.

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October 2017 Income Report

01 Nov 2017

It’s doing that thing again. The universe. It’s doing that creepy karma thing.

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